Frequently asked questions
Volt provides a full suite of end-to-end integrated EV charging solutions − from evaluation of suitable charger locations, charger procurement, deployment and management, to expertise in maintenance and troubleshooting − as well as solutions for fleet charging and smart energy management.
Our EV chargers can be installed almost anywhere, from office buildings, shopping malls, hotels, lifestyle destinations, universities and tourist attractions, to public and private residential car parks and fleet owners’ premises.
Find out more here.
EVs are expected to become the dominant mode of private transport in the coming years, and the demand for charging stations islandwide will rise exponentially. As announced in the Singapore Budget 2020 and 2021, there are plans in place to issue COEs only for cleaner energy vehicles from 2030 onwards and completely phase out internal combustion engine (ICE) vehicles by 2040. There is also a target to install 60,000 charging points by 2030.
Yes! All public EV chargers in Singapore must comply with the stringent safety precautions and requirements as required by TR25, which includes regular preventive maintenance.
Our chargers are equipped with various levels of safety protection as well as an emergency stop button. They are also certified for protection level ratings of IP55, IP54 and IK10, making them suitable for use even in wet weather.
The Land Transport Authority (LTA) and the Economic Development Board (EDB), which co-chair the Electro-Mobility Singapore (EMS) taskforce, had announced that Type 2 AC and Combo-2 DC charging systems will be adopted as the National Public Charging Standards (NPCS) for EVs. As our chargers comply with the NPCS, they will be able to accommodate all types of EVs sold in Singapore.
EV Charging Deployment
Whether you are a commercial building owner, a residential management agent or a fleet owner, Volt provides end-to-end solutions tailored to your needs. After a detailed site evaluation, we will propose suitable chargers based on your users’ and visitors’ needs, conditions of your car park layout and existing electrical provisions. We also offer charger deployment and management, and system maintenance and troubleshooting as part of our journey with you.
Please email us at email@example.com.
We have a wide selection of chargers that are sure to meet your charging requirements. Every property is unique, and our Volt specialists will be on hand to advise you in the selection process.
To find out more, please email us at firstname.lastname@example.org.
The speed of charging generally depends on 5 main factors:
- EV battery capacity: EVs with larger battery capacity (measured in kWh), will require a longer charge duration compared to EVs with smaller battery capacities.
- State of charge of EV battery: If you are charging your EV from a lower state of charge, say 20%, it will take longer to reach a full charge than if you are topping up from 50%.
- EV charger rating: The charging duration is affected by the output power of the charger you are using. For example, your EV will charge faster when using a 22kW charger compared to a 7kW charger.
- Maximum charging rate of the EV: You can only charge an EV’s battery at the maximum charge rate that the vehicle’s on-board charger can accept. For example, while it is perfectly safe to use a 22kW EV charger on an EV with a maximum charge rate of 7kW, the EV won’t be able to charge any faster than if it were connected to a 7kW EV charger.
- Environmental factors: A lower ambient temperature may increase the charging duration, particularly when using a rapid charger. Fortunately for us in tropical Singapore, this is unlikely to affect us.
We have a wide selection of chargers that are sure to meet your charging requirements. Get in touch with us now.
Open Charge Point Protocol (OCPP) is an application protocol for communication between the EV charger and its charger management system. Volt’s system is OCPP 1.6 compliant.
As long as your chargers are compliant with OCPP 1.6, we can link to and manage your chargers using our software. To find out more, please email us at email@example.com.
The charger management system allows the charger operator, be it Volt, building owners or fleet owners to manage the chargers, set and manage prices and billing enquiries, investigate any faults or malfunctions, and access real-time charging requests and status, vehicle management, scheduled charging, accounts management, statistics and reports. It is the backend system to manage your charging network.
The Volt EV Charging App is all that is needed for EV drivers to charge their vehicles. With the app, drivers can activate, track and stop charging sessions and receive push notifications. All payment, transaction history, consumption and usage data can be viewed from the app.
No. Whether you are a commercial building owner, a residential management agent or a fleet owner, you can tap Volt’s existing mobile app and charger management system for your operations and management.
Our charger management system can support your EV management as you scale and grow, and should your chargers be for private use, they can be hidden on the map in the Volt EV Charging App.
Incentives and Grants
To accelerate the deployment of EV charging points in Singapore, the Land Transport Authority (LTA) has launched the Electric Vehicle Common Charger Grant (ECCG) for Non-Landed Private Residences (NLPRs). The grant will co-fund the installation cost of 2,000 EV chargers in NLPRs. Grant application is available from 29 July 2021 to 31 December 2023 or until 2,000 chargers have been approved, whichever is earlier.
For more information, please click here.
NLPRs are defined as private developments that include residential units, excluding landed properties, shophouses, hotels, hostels, serviced apartments and workers’ dormitories.
The ECCG covers three upfront cost components of charger installation:
- Charging system (e.g. charger equipment)
- Licensed electrical worker fees
- Cabling and installation costs (subject to $1,000 cap)
The ECCG will co-fund 50% of each of the above cost components, subject to the relevant cost component cap, with an overall cap of $4,000 per charger.
Yes, provided that the chargers are
- for shared use by all residents;
- exclusively for residential use; and
- EV chargers installed in a location that is owned and part of the development.
Application for the ECCG is done via the Business Grants Portal (BGP). The applicant should be the chargers’ owner. If you need help, we can guide you through the application process.